Terms of Service

1. INTRODUCTION

Welcome to ColixAI. These Terms of Service ("Terms") govern your access to and use of the ColixAI website, AI agents, software, automation tools, integrations, and related services (collectively, the "Services").

By accessing or using ColixAI, you agree to comply with these Terms. If you do not agree with these Terms, please do not use or access our Services.

2. AI AGENT SERVICES

ColixAI provides AI-powered agents designed to help businesses automate workflows, handle repetitive tasks, process information, communicate with users, and perform other business-related activities based on configurations and instructions provided by you.

AI agents operate using artificial intelligence technologies and may produce responses or perform actions based on the information, instructions, integrations, and permissions available to them.

While we work to provide reliable AI services, AI-generated results may sometimes be inaccurate, incomplete, outdated, or unexpected. You are responsible for reviewing important AI-generated outputs before relying on them or allowing an AI agent to take consequential actions.

3. ACCEPTABLE USE

You agree to use ColixAI only for lawful, legitimate, and authorized purposes. You must not use our Services to:

• violate any applicable law, regulation, or legal requirement;
• infringe or violate the rights of another person or organization;
• generate or distribute unlawful, fraudulent, harmful, or deceptive content;
• attempt to gain unauthorized access to ColixAI or third-party systems;
• interfere with, disrupt, or overload the Services;
• bypass security measures, access controls, or usage limitations;
• reverse engineer, decompile, or attempt to extract the underlying technology of the Services;
• use automated systems to abuse or negatively impact the Services;
• use AI agents for malicious, fraudulent, or unauthorized activities;
• use integrations in violation of the applicable third-party service terms.

4. ACCOUNT RESPONSIBILITY

Certain ColixAI features may require you to create an account. You are responsible for providing accurate information and keeping your account credentials secure.

You are responsible for all activities performed through your account. If you believe your account or credentials have been compromised, you should notify ColixAI as soon as reasonably possible.

5. AI-GENERATED OUTPUT

ColixAI may generate text, recommendations, summaries, responses, code, decisions, or other content through its AI agents.

AI-generated output is provided for informational and operational purposes and should not automatically be considered accurate, complete, or suitable for every situation.

You are responsible for reviewing and validating AI-generated content before using it for important business, financial, legal, medical, security, or other consequential decisions.

ColixAI does not guarantee that AI-generated output will always be accurate, original, complete, error-free, or suitable for a specific purpose.

6. AUTOMATION AND AI AGENT ACTIONS

ColixAI may allow AI agents to perform automated actions through workflows, integrations, APIs, webhooks, or other connected services.

You are responsible for configuring your AI agents and automation workflows appropriately, including the instructions, permissions, triggers, actions, and data provided to them.

Where an automated action could have a significant business or financial impact, we recommend implementing appropriate human review or approval mechanisms.

7. USER CONTENT AND DATA

You may provide text, documents, files, instructions, business information, customer information, or other content to ColixAI for processing through the Services ("User Content").

You retain ownership of your User Content. You are responsible for ensuring that you have all necessary rights, permissions, and authorizations required to provide such content to ColixAI.

You must not submit information or data that you are not legally authorized to use or process.

8. THIRD-PARTY SERVICES AND INTEGRATIONS

ColixAI may allow you to connect third-party applications, platforms, APIs, databases, communication tools, or other services to your AI agents.

Your use of third-party services is subject to the terms, policies, and privacy practices of those third parties.

ColixAI is not responsible for the availability, functionality, security, content, or policies of third-party services.

9. API KEYS AND CREDENTIALS

If you connect APIs, applications, or external services to ColixAI, you may be required to provide API keys, access tokens, credentials, or other authorization information.

You are responsible for ensuring that you are authorized to provide these credentials and for maintaining appropriate security over your connected accounts and credentials.

You should not provide credentials that you do not have permission to share or use.

10. INTELLECTUAL PROPERTY

The ColixAI website, software, AI agent technology, user interface, designs, branding, documentation, and underlying technology are owned by or licensed to ColixAI and are protected by applicable intellectual property laws.

Except where expressly permitted, you may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services without prior written permission.

You retain ownership of content and materials that you independently provide to ColixAI, subject to the rights necessary for ColixAI to provide the Services.

11. FEEDBACK

If you provide suggestions, recommendations, ideas, or other feedback regarding ColixAI, you agree that we may use such feedback to improve our Services without creating any obligation to compensate you, provided that such use does not disclose your confidential information.

12. SUBSCRIPTIONS AND PAYMENTS

Certain ColixAI features or AI agent capabilities may require a paid subscription or other applicable fees.

You agree to provide accurate billing information and authorize applicable charges associated with the plan or Services you select.

Pricing, usage limits, included features, billing periods, and subscription terms may vary depending on the plan selected.

13. CANCELLATION AND REFUNDS

Subscription cancellation and refund eligibility will be governed by the applicable pricing, subscription, and refund terms presented to you at the time of purchase.

Unless otherwise stated, cancelling a subscription does not automatically entitle you to a refund for previously billed periods.

14. SERVICE AVAILABILITY

We aim to keep ColixAI reliable and available; however, we do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.

Services may occasionally become unavailable because of maintenance, updates, technical issues, security incidents, third-party service failures, internet connectivity issues, or circumstances beyond our reasonable control.

15. SECURITY

ColixAI takes reasonable measures to protect the Services and the information processed through them.

However, no internet-based service can be guaranteed to be completely secure. You are responsible for maintaining appropriate security practices for your account, credentials, integrations, and User Content.

16. PRIVACY

Your use of ColixAI is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.

By using the Services, you acknowledge that you have reviewed and understood our Privacy Policy.

17. CONFIDENTIALITY

You may provide confidential business information to ColixAI while using the Services. We will take reasonable measures to protect confidential information and use it as reasonably necessary to provide and operate the Services.

You are responsible for ensuring that you have the authority to disclose any confidential information submitted through the Services.

18. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, ColixAI Services are provided on an "as is" and "as available" basis.

ColixAI does not guarantee that the Services or AI-generated outputs will be accurate, complete, reliable, uninterrupted, secure, or suitable for a particular purpose.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ColixAI will not be responsible for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from or related to your use of the Services.

You are responsible for reviewing AI-generated results and automated actions before relying upon or implementing them where appropriate.

20. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ColixAI and its affiliates, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:

• your misuse of the Services;
• your violation of these Terms;
• your violation of applicable laws or regulations;
• your User Content;
• your violation of another person's or organization's rights;
• your use of third-party integrations or connected services.

21. SUSPENSION AND TERMINATION

ColixAI may suspend or terminate your access to the Services if you violate these Terms, engage in fraudulent or harmful activity, create a security or operational risk, fail to make required payments, or where suspension or termination is required by law.

You may stop using the Services at any time. Following termination, your right to access or use certain Services may end, subject to applicable data retention and legal requirements.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our Services, technology, business practices, or legal requirements.

When material changes are made, we may provide notice through the Website, email, or another appropriate communication method.

Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms.

23. GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the applicable laws governing ColixAI and its operations, without regard to conflict-of-law principles.

Any disputes arising in connection with these Terms will be subject to the jurisdiction of the appropriate courts, unless otherwise required by applicable law.

24. CONTACT US

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Email: info@colixai.com

Company: ColixAI